PENGARUH FAKTOR KNOWLEDGE MANAGEMENT TERHADAP KINERJA PERA WAT DI RUMAH SAKIT UMUM HAJI MEDAN TAHUN 2020

Asriwati, - and Crystandi, Muhammad and Fuqon, lbnu (2021) PENGARUH FAKTOR KNOWLEDGE MANAGEMENT TERHADAP KINERJA PERA WAT DI RUMAH SAKIT UMUM HAJI MEDAN TAHUN 2020. Syntax Literate : Jurnal Ilmiah Indonesia, 6 (4). pp. 1584-1595. ISSN 2548-1398

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Abstract

Public demandsfor hospital services, including nursing services, are increasing as people become more aware of their obligations and rights as patients. Quality health care is one of the basic needs that every person or customer needs. In order for hospitals to continue to exist amid increasingly fierce global competition, knowledge management is needed to help improve organizational performance. The purpose of this study was to analyze the influence of knowledge management factors on the performance of nurses at the Medan Hajj Hospital in 2020. This type of research uses explanatory research which is a study to explain the causal relationship between variables through hypothesis testing. Samples were taken by proportionate stratified random sampling technique. The sample size in this study was 64 nurses in the Medan Hajj Hospitalin 2020. Based on the results of the chi­ square test, it shows that the significant probability value of the influence of personal knowledge, job procedures, Learning organizational, supervision and training on nurse performance is sig­p = 0,000 or <value a = 0.05. This proves that there is an effect of personal knowledge on nurse performance. The variable with the most dominant influence on knowledge management on the performance of nurses is supervision because it has the greatest regression coefficient (B), which is
2,444 with an Exp (8) value of 11,520. It is suggested to improve quality, through training programs in problem solving techniques, in the form of exercisesand case examples so that members of the organization are more disciplined in their thinking and pay more attention to the details of a job.

Item Type:	Article
Uncontrolled Keywords:	knowledge management; personal knowledge; job prosedur; learning organization; performance
Subjects:	Fakultas Kesehatan Masyarakat > Administrasi Rumah Sakit Fakultas Kesehatan Masyarakat > Manajemen Rumah Sakit Fakultas Kesehatan Masyarakat > Layanan Kesehatan Fakultas Kesehatan Masyarakat > Kesehatan Masyarakat Fakultas Kesehatan Masyarakat > Mutu Pelayanan Kesehatan
Divisions:	Fakultas Kesehatan Masyarakat
Depositing User:	Pustakawan - Helvetia
Date Deposited:	26 Aug 2023 04:53
Last Modified:	26 Aug 2023 04:53
URI:	http://repository.helvetia.ac.id/id/eprint/5454

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