MARZIA, ENNYL (2019) PENGARUH BEBAN KERJA TERHADAP KINERJA PEGAWAI PADA INSTALASI REKAM MEDIS DI RSUD ACEH SINGKIL TAHUN 2019. Undergraduate thesis, Institut Kesehatan Helvetia.
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Abstract
One industry sector that needs special attention in terms of HR workload is the hospital. Based on preliminary surveys conducted at Aceh Singkil Regional Hospital, it is known that there are 17 medical records officers consisting of 6 officers who are medical record professionals and 11 non-medical record officers. so that in the division of tasks in the medical record installation officers who work in the medical record have more tasks than non-medical record officers.
This type of research is a qualitative study with a case study approach (Case Study) to find out and identify how the influence of workload on employee performance in the medical record installation in Aceh Singkil Hospital in 2019 which was carried out from January to June 2019. Research informants this numbered six people who obtained the Purposive Sampling technique.
The results showed the implementation of the job description (job description) medical records are still overlapping so that it affects the performance of employees. The workload in the Medical Record Installation is not evenly distributed between the medical record officer and the non-medical record officer which causes the implementation of medical record duties to be less than optimal. SOP for Medical Record Installation already exists, but has not been realized to the maximum because there are several obstacles.
The conclusion of this study is that the implementation of the job description of the medical record is still overlapping. Medical record workload affects employee performance. SOP in Medical Records Installation still has obstacles, namely facilities and infrastructure and also its human resources. The advice given is that it should be done to improve the quality of human resources, the addition of employees who are educated in medical records and to improve infrastructure and human resources in the Medical Records Installation.
Keywords: Workload, Employee Performance, Medical Record Installation
| Item Type: | Doktoral (Undergraduate) |
|---|---|
| Additional Information: | Beban Kerja, Kinerja Pegawai, Instalasi Rekam Medis |
| Subjects: | Fakultas Kesehatan Masyarakat > Administrasi Rumah Sakit |
| Divisions: | Fakultas Kesehatan Masyarakat > S1 Administrasi Rumah Sakit |
| Depositing User: | ennyl - marzia |
| Date Deposited: | 28 Aug 2023 03:55 |
| Last Modified: | 28 Aug 2023 03:55 |
| URI: | http://repository.helvetia.ac.id/id/eprint/1856 |
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